the favorable and the unfavorable factors or reasons; advantages and disadvantages.
the various arguments in favour of and against a motion, course of action, etc.
Very bad customer service - Gear-up.me
I bought a Lenovo Laptop online. It was delivered with a European charger. They promised to send a charger compatible to UAE but nothing received. Their terms and conditions for the return and refund have extensive constraints (e.g. They charge you 20% of the product price if you return it even sealed). Take home lesson: Do not buy again from this company.
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