Doctorna (UAE++)

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Doctorna

Give Heart

+971 52 422 6764

info@doctorna.com

http://www.doctorna.com

Al Barsha, Dubai

Profile : Doctorna is a leading healthcare CRM solution based in Dubai, designed to help clinics and hospitals streamline patient management, automate communication, and enhance operational efficiency. With features like WhatsApp API integration, telehealth, lead tracking, and real-time analytics, Doctorna empowers healthcare providers across the UAE to deliver smarter, faster, and more personalized care. Main Business Category : Business Services Main Business Activity : Professional Services Business Activity : Health & Beauty, Doctors and Clinics Phone Number : +971 52 422 6764 Fax : P.O.Box : Other Phone : +971 52 422 6764 Country (E) : United Arab Emirates Country (A) : United Arab Emirates City (E) : Dubai City (A) : Dubai Address (E) : Al Barsha, Dubai Address (A) : Al Barsha, Dubai E Mail : info@doctorna.com Business Activity : 1. Healthcare CRM System Centralized platform for managing patient records, communications, and workflows. 2. Patient Management System End-to-end solution for tracking appointments, procedures, follow-ups, and patient history. 3. WhatsApp API Integration Seamless communication with patients via WhatsApp, including message templates, automation, and chatbot support. Lead Management & Follow-Up Automation Capture, track, and convert patient leads with smart reminders and bulk upload functionality. 4. Appointment Scheduling Smart booking tools with reminders via WhatsApp, SMS, email, and in-app notifications. 5. Telehealth Integration Secure, HIPAA-compliant video consultations for remote patient care. 6. Agent Access & Performance Tracking Role-based agent logins with performance charts and lead activity reports. Campaign Management WhatsApp campaign creation, delivery tracking, and message limit customization. 7. Analytics & Reports Real-time dashboards, AI-powered analytics, finance reports, and lead insights. 8. Social Media Integration Unified inbox and lead capture from Facebook, Instagram, and WhatsApp. 9. PDF Report Generation Generate downloadable reports for patients, leads, finances, and agent activity. Custom Workflows & Reminders Personalized lead handling, birthday messages, and procedure-specific follow-up systems. 10. Complaint Management System Built-in module to track, manage, and resolve patient complaints. Knowledge Bank Central hub for internal documents, SOPs, and training materials. Meta Ad Lead Sync Auto-sync leads generated from Meta ads into the CRM. Insurance & Package Management Manage patient insurance details, packages, and special offers with ease.

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